Enphase IQ5P

Key Features:

• Usable Capacity: 5.0 kWh of energy storage, suitable for various residential applications.

• Power Output:

  • Continuous power rating of 3.84 kVA.

  • Peak output power of 7.68 kW for 3 seconds and 6.14 kW for 10 seconds, allowing the support of high surge appliances.

• Integrated Microinverters: Equipped with six embedded grid-forming microinverters, enhancing system reliability and performance.

• Battery Chemistry: Utilizes lithium iron phosphate (LFP) chemistry, known for its safety and longevity.

• Efficiency:

  • DC round-trip efficiency of 96%.

  • AC round-trip efficiency of 90%.

• Operating Temperature Range: Designed to operate efficiently in temperatures ranging from -4°F to 122°F (-20°C to 50°C) for charging and up to 131°F (55°C) for discharging.

• Enclosure Rating: Outdoor-rated with a NEMA 3R enclosure, suitable for various installation environments.

• Monitoring and Control: Offers remote monitoring and control through the Enphase App, providing homeowners with real-time insights into their energy usage.

• Warranty: Backed by a 15-year limited warranty, ensuring long-term reliability and peace of mind.

Return Merchandise Authorization (RMA) for Warranty Claims:

If you need to return a product under warranty, follow these steps:

• Troubleshooting:

  • Contact your installer to evaluate and troubleshoot the issue.

  • If no installer is associated with your system, use the Enphase Installer Locator to find a service provider.

• Submit Warranty Claim:

  • Solar professionals can log in to the Enphase Service Manager to submit a warranty claim online.

  • Alternatively, contact Enphase Customer Support at +1 877-797-4743 for assistance.

• Obtain RMA Number:

  • If the issue cannot be resolved in the field, request a Return Merchandise Authorization (RMA) number from Enphase.

  • Provide necessary details, including proof of purchase, model and serial numbers, a description of the defect, and the return shipping address.

• Return Shipping:

  • Enphase will provide instructions for returning the defective product.

  • Ensure the product is securely packaged, preferably in its original packaging, and include all necessary documentation.

For detailed instructions, refer to Enphase's RMA Procedure document.

Important Notes:

• Always contact Enphase or your installer before initiating a return to ensure proper procedures are followed.

• Adhere to the specific return policies applicable to your product to avoid unnecessary fees or complications.

• Keep records of all communications and documentation related to your return for reference.

Shipping and processing for Enphase Energy Systems take 3 to 15 business days.